Do you thrive in fast-paced, constantly challenging, high-demand/high-reward work environment? Do you have an intuitive understanding of the equalizing benefits the web offers for small and medium-sized companies? Are you committed to fanatical customer support and tenacious problem solving? Do you thrive at full throttle, artfully juggling multiple projects from server management to site design? Are we getting to Yes? Then read on:
The Launch Pad is an award-winning, high growth managed IT & Web Services provider for SMBs and small enterprise companies in Florida and nationwide. We’re looking for a highly motivated team player to manage our web services division and to develop, manage and enhance websites for new and existing small/mid-sized business clients. This position will be responsible for onboarding new web clients, managing our co-located web servers, handling support inquiries and coordinating web development projects. Our Web Services Manager coordinates many moving parts from web server management to maintenance to vendor relationship management.
Duties & Responsibilities
? Working with new and existing clients, our web partners and vendors and our Client Solutions team.
? Managing Web Services help desk and escalation issues.
? Tracking all communication in our service automation/CRM system including service requests with prospects and customers.
? Conducting discovery meetings, proposals and project management with customers.
? Interpreting project design and development requirements.
? Developing solutions based websites that integrate to client’s business processes.
? Maintaining websites for existing clients.
? New server provisioning and Web Server administration (with Colo).
? Creating advanced coding for websites and landing pages including multilevel database driven sites and ecommerce solutions.
? Web code debugging and problem solving.
? Contributing to coding standards & building coding documentation.
Position Requirements
? Degree from 4-year University
? 5 -7 Years Experience professional web development and web server management
? Excellent written and oral communication skills
? Excellent organizational skills and follow through
? Ability to provide service and process documentation in our management system
This is an exciting growth opportunity for a skilled web developer who is comfortable wearing more than one hat and can tackle more complex solutions-based site development. Many projects are complex, database driven websites. Expertise in PHP/MySQL (PHP 4.0/5.0, MySQL 4.x/5.x.) is a prerequisite. Additionally, you must have an extensive coding background using CSS, XML, HTML, JavaScript and Flash with the ability to design as well as code. Experience with VB.NET & ASP.NET Windows platforms is a plus. Solid knowledge of standard Website Admin concepts, practices and procedures is needed. A comfort level with basic Linux/Free BSD web server is required. Windows Web server management skills are necessary along with a solid understanding of Dedicated and VPS servers and internet system architectures.
Why you Should Consider Joining our Team?
Founded in 1992 with a vision of enabling businesses to effectively use and maximize the tools of technology, The Launch Pad’s goal is offer entrepreneurs the freedom to pursue their vision and improve their business. We have sought to create a model of sustainable prosperity which has allowed us to thrive and led to being honored in the 2009, 2010 and 2011 Tampa Fast 50 and Inc. 5000 nationally as well as one of the top 100 MSPs in the world. Our success model has inspired the launch of the first national managed IT services franchise. Most importantly we have supported a collaborative (and dog friendly) entrepreneurial culture that rewards innovation. If you dream of joining a team that rewards excellence, encourages free thinking and provides open opportunity for career growth, then we want to hear from you.
Additional Information
Type: Full-time
Experience: Mid-Senior level
Functions: Design, Project Management, Customer Service, Other, Information Technology
Industries: Information Technology and Services, Computer Hardware, Management Consulting, Computer Networking, Computer & Network Security
Compensation: $55,000 – $75,000 plus incentives/bonus
Referral Bonus: $1000 Referral Bonus for Hire
Apply by viewing our job postings on LinkedIn or email your resume and a professionally written cover letter to jobs@launchpadonline.com – reference Job ID: 64509v.1LPB.
