If you work from home or follow a hybrid work schedule, chances are you’ve been confronted with slow internet connection speeds, especially now that the kids are home from school. There are two main reasons why your WiFi could be slow: your ISP isn’t delivering a speedy connection to the internet, or your home router isn’t reaching your devices with enough throughput.
A recent HighSpeedInternet.com survey found that the median internet speed for U.S. households is 90.96Mbps. That should be plenty of bandwidth, even if your family is streaming video, playing an online game, and on a video call simultaneously. So, the first step is to check whether the problem is with your ISP or home network. If your ISP is delivering the speed they promised (it’s easy to check), the problem is likely your router.
There are several reasons why your router may be impacting your connection speed – its age, the quality of its processor and antenna, its placement, its ability to pick up wireless signals, and the number of devices using it. Newer routers may support faster WiFi technology that can prioritize specific traffic streams, such as video calls or work devices, over the kids’ tablets and gaming consoles. Follow the steps below to troubleshoot your connection problems and boost your WiFi speed.
1. Reboot the router
Like most electronic devices, your router can get bogged down over time. The IP connection between your device and the router or between the router and the internet can get hung up. A restart of the router reboots all its systems, including the network processor and wireless radios. If your router has a reset button, hold it down for a few seconds. If not, restart it by unplugging it, waiting half a minute, and then plugging it in again.
2. Run a speed test to see if your ISP is the problem
Now that you have a freshly rebooted router it’s time to determine whether the internet from your service provider is slow or it’s a WiFi problem. For testing, use the best connection you have to your router. If your computer has an Ethernet jack, plug your computer into your router. That way you’re getting a direct connection into your computer without any potential WiFi interference. If you don’t have an Ethernet jack, set up right next to your WiFi router to minimize interference.
Test the internet connection from a site such as SpeedTest.net at different times during the day (There can be confusing ads on this page, so don’t click on anything but the big “Go” button). If you’re doing video conferencing and other tasks that require sending a lot of data, you’ll want to check upload and download speeds – video calling has comparatively high demands for both.
The speed should be at least 80 percent of what your service provider promises. If it is, your ISP may be the issue and you should contact them to troubleshoot the problem. If you’re getting solid speed in your tests when connected or next to the router, it’s a WiFi issue and one of the tips below should fix your problem. Take note of your upload and download numbers before you start testing our tips for boosting your WiFi – you’ll want to check whether your connection improves and what does the trick.
3. Turn off Eco mode
Some routers have a power-saving or Eco mode that helps save energy. However, the eco mode can slow down WiFi and reduce the coverage area, and the power savings are minimal. In your router’s settings, look for Eco mode or power-saving mode and turn it off. Also, check to see if your router has an Automatic transmission setting and ensure it’s at 100 percent.
4. Check how many other devices are connected
Intensive activities like streaming 4K video or file sharing can affect Internet speed for everyone on your home network. Routers can support hundreds of devices connecting, but it’s more about what each device is doing online. For example, if someone is streaming Netflix, another person is working over Zoom, and two others are gaming, that will undoubtedly increase congestion – and latency – on your internet connection.
5. Check for interference from a nearby cordless device
Baby monitors, older cordless phones, microwave ovens, and wireless speakers are just some of the common household gadgets that can interfere with the wireless signal from your router. Deal with the conflict by moving the router away from these devices and ensuring that no devices that could potentially interfere lie in a straight line between your router and the gadget you’re trying to get online with.
6. Move the router
You may be able to increase the speed of your connection by choosing a better location for your router. While a WiFi signal can travel hundreds of feet in an unobstructed space, walls and floors can cut that distance by half or more. The most important thing is to place the router in a central location with plenty of open space, near where you and your family use your devices the most. If you can, put it in a high place to minimize obstructions to all devices connecting to the router.
The materials surrounding the router matter as well. Metal interferes with WiFi signals, while wood does not. Try not to place your router behind a wall with a large mirror (like your bathroom), as the mirror can reflect the signal waves. Even water, such as in a large fish tank, can interfere with the WiFi signal. And if your router has external antennas, play with those sticks. Positioning the router’s antenna vertically rather than horizontally can also increase signal strength.
7. Use the right WiFi frequency
Today’s WiFi routers support up to three frequencies: 2.4GHz, 5GHz, and 6GHz. The 2.4GHz band tends to reach farther but can be more congested than the 5GHz and 6Ghz bands because it is used by more types of devices, including smart home devices and baby monitors. On the other hand, the 5GHz and 6Ghz bands have faster throughput – but can’t travel as far because their shorter waves are less able to move through walls and floors. If you have a router that supports two or more bands, it may have automatically created multiple networks when you set it up. In this case, on a computer (or other device) that requires a strong internet connection, try switching to the 5Ghz or 6Ghz network from the wireless network icon in your toolbar.
Here’s how you can check what frequency your network is on:
- On a Mac, hold down Option and tap the WiFi icon to see details about the network you’re currently connected to, including the frequency and channel.
- On a PC, head to Settings > Network & Internet, and you’ll see the band under the WiFi network name in the “Properties” section.
8. Use an uncrowded WiFi channel
Within the 2.4GHz, 5GHz, and 6GHz bands, there are multiple channels through which a signal can travel. Slow speeds can be down to interference from your neighbors trying to connect via the same WiFi channel. Many routers default to channel 6, which means your neighbors’ routers might also be running on the same channel, causing bandwidth congestion that impacts your internet speed. You can try to increase your WiFi speed by switching to a less busy channel.
Some routers automatically change channels depending on internet traffic. Still, you might want to check for a better channel. We recommend the free WiFi Analyzer app (Android and Windows) to identify which router channel has the best bandwidth, allowing faster connections and better calls. Currently, the Windows WiFi Analyzer doesn’t support 6Ghz channels, but the feature is expected to be available later this year.
Although there’s no free equivalent for iOS, Mac users can take advantage of a built-in tool to scan for the best channels. Hold down the Option key and click on the wireless icon to open Wireless Diagnostics. Ignoring the window that opens, click “Window” in the toolbar, then select “Scan.” You’ll see a summary that notes the best channel for 2.4GHz and the best channel for the 5GHz band. (Your router should be able to switch between both automatically to access all available channels.)
Once you’ve identified whether there’s a better channel you can use, head to your router admin page by entering your router’s IP address in your browser toolbar. You can find this address in your manual, on the back of the router, or by googling the router brand and model (it will look something like 192.168.1.1), then enter your credentials. If it’s your first time, these may be the default login and password (again, findable online – which makes an excellent case for changing it ASAP to prevent others from accessing your router). Select wireless settings to see what channel you’re on. You should be able to change to the optimal channel found by your WiFi scan – though if your router was set to choose the best channel automatically, it might already be using the optimal one.
Note: Avoid tampering with settings here unless you know what you’re doing, as changing the basic configuration, such as the SSID (network name), can affect how other household devices connect to the internet.
9. Change your DNS settings
When you browse the web, the URL you type in must be translated into the website’s IP address to see the page. A Domain Name System (DNS) serves as that translator. Each time you connect to the internet, your ISP assigns you to DNS servers in its infrastructure, but if those servers aren’t fast and stable, it could bog down your internet experience. Switching to a third-party DNS server might boost your internet speed. Many third-party DNS providers exist, but Google Public DNS is one of the most popular free options. You can use its address (8.8.8.8 or 8.8.4.4) to update your DNS settings. To change your DNS settings, log back into your router admin. Then, open the LAN or DHCP server settings, look for a DNS field, and fill in the address of your new DNS server.
10. Get a WiFi extender
In homes larger than 3,000 square feet, getting a good WiFi signal from one corner to another can be a challenge. Multistory houses also pose an obstacle if the router isn’t plugged into the broadband line somewhere in the middle. In these cases, you could benefit from using a wireless extender. A signal extender plugs into any outlet to rebroadcast and boost your WiFi signal across the home, from your garage to the front garden.
When choosing an extender, you’ll want to match your router’s WiFi protocol and speed. You will likely have a WiFi 5 (802.11ac), WiFi 6 (802.11ax), or WiFi 6E (802.11ax) router. (If you have a WiFi 4 router (802.11n), see our recommendations below on investing in a new router.) You’ll see the speed listed as AC (for WiFi 5), AX (for WiFi 6), AXE (for 6E models), or BE (for WiFi 7 models), followed by numbers. The numbers indicate the theoretical maximum throughput across all router bands, so AC750 would be 750Mbps, and AXE3000 would be 3000Mbps. If you bought a router or rented it through your internet service provider, you’ll want to see if they offer an extender. For instance, Comcast offers Xfinity xFi Pods extenders ($119 for one) which are configured for its routers. Or, you can use a pair of powerline adapters, which plug into wall electrical sockets and transmit signals through your home’s existing wiring, allowing for wireless and wired connections to devices. The adapters must be on the same electrical circuit to work.
11. Start fresh with a new router (or mesh WiFi system)
If you’re experiencing slow internet speeds, it may be time to consider upgrading your router. Older routers or those provided by your Internet Service Provider (ISP) may not support the latest WiFi protocols and can limit your internet speeds. For example, older routers may only support 802.11a/b/g/n protocols, which are slower than the newer WiFi 6 (802.11ac), WiFi 6E (802.11ax) or WiFi 7 (802.11be) protocols. By upgrading to a router that supports WiFi 6E or WiFi 7, you can take advantage of additional spectrum, including the 6GHz band, which is not available on older standards. This can significantly reduce signal interference and increase your home network’s capacity, making it suitable for high-load activities like gaming or virtual reality apps. We recommend a router with speeds of at least 5,400Mbps or higher (AXE5400) for most people, but you should consider your internet needs and household size before purchasing.
With more than a decade of router testing experience, we recommend investing in a router that can be part of a mesh WiFi system. Mesh WiFi routers work with extender nodes that piggyback on one another using an internal mesh network that blankets the home for better coverage than if you added standalone extenders. In addition, a mesh-compatible router doesn’t cost more, and you’ll be future-proofing your purchase. Note: Before upgrading to a WiFi 6E or WiFi 7 router, be aware that your devices need to support WiFi 6E or WiFi 7 to take advantage of the higher speeds.
12. Buy a USB WiFi adapter for your computer
If you want to work on your computer in a location that doesn’t get good WiFi, you can invest in a USB WiFi adapter to increase your reception range. These plug into a laptop or desktop USB port, overriding the computer’s in-built wireless function, and can increase the speed and stability of the connection, especially for older computers that might not support newer WiFi standards.
For more information on solutions for running your businesses’ technology more efficiently, visit our website or contact Megan Meisner at mmeisner@launchpadonline.com or 813 448-7100 x210.
This was originally posted by Techlicious.
